Careers

Job Overview

We’re looking for experienced engineers to join us in our office in Dallas, TX. Candidates must have experience with a full stack web application framework such as Ruby on Rails, .NET, J2EE or LAMP. Modern, comfortable professional work environment. Competitive salary based on experience and qualifications.

Responsibilities and Duties

Developers will be responsible for the development of new features, enhancing existing functionality using Ruby on Rails on AWS, and working with team members around the world. Aside from traditional development tools, developers will be using GitHub, Confluence, JIRA, Skype, and Google Apps. Ideal candidates will be highly motivated self-starters who have experience in all phases of the software development life cycle, with excellent analytical and communication skills.

Required Experience and Skills

• 4+ years in Object-Oriented development
• 4+ years in Web development in modern web application technologies
• 4+ years experience developing business and/or e-commerce applications
• 2+ years relational database development
• Strong analytical skills
• Strong communication skills
• Strong work ethic and collaboration skills

Technologies

• Ruby on Rails
• HTML, JavaScript, CSS and JQuery
• MySql
• Git
• AWS
• Mobile apps (using PhoneGap)
• Web services (SOAP/REST)

Education

• Bachelor’s degree in Computer Science, business or a related field is preferred. A 2-year degree in a relevant field will be considered.

Job Overview

We are looking for a Senior Regional Sales Manager to lead our company sales efforts in the regions mentioned above. The Regional Sales Manager will be responsible for designing and implementing a strategic sales plan that expands the company’s customer-base in the region.

Responsibilities

• Listen to prospect needs and goals and match them to an appropriate CYPHER LEARNING product.
• Managing a complex, enterprise solution sales process with a 3 to 18 months purchasing cycle.
• Moving the sale through the entire sales process and at the conclusion of the sale owning the subsequent relationship, with the help of the headquarters office. This includes taking an active role in the RFP process.
• Prospecting on a regular basis, ensuring that new prospects are being added to the pipeline constantly.
• Work with other company colleagues to create and implement a market development plan for the region.
• Continually learning about new products and improving your selling skills. The Regional Sales Manager may be required to attend training events throughout the year and will be expected to participate in self-paced learning tutorials when appropriate.
• Staying updated with the industry trends and being able to talk intelligently about the industry.
• Knowing all CYPHER LEARNING relationships, including worldwide integrators and small businesses, and how they relate to CYPHER LEARNING sales.

Required Experience and Skills

• 10 years experience Corporate Sales
• 10 years experience with sales for School and Universities
• 5 years experience with SaaS solutions
• 5 years experience in L&D
• 2 years experience with Digital Transformation
• 5 years experience with LMS Market knowledge
• 2 years teacher and/or trainer experience (optional)
• 5 years experience with EdTech Solutions

Education

• Bachelor’s degree. Master’s degree desirable.

Job Overview

Our instructional designer will be the head of our EdTech Center for the region. He/She will build strategies to support prospects and clients provided by the sales team. The instructional designer will develop and host webinars about our products, provide academic support for prospects and clients, create online courses using our products, and provide training for clients.

Responsibilities

• Listen to prospect needs and goals and match them to an appropriate CYPHER LEARNING product.
• Work with Country manager to create and implement a content development plan and training for the regional EdTech centers.
• Continually learning about new products and improving your selling skills.
• The EdTech Center Instructional Designer Expert may be required to attend training events throughout the year and will be expected to participate in self-paced learning tutorials when appropriate.
• Staying updated with the industry trends and being able to talk intelligently about the industry.
• Knowing all CYPHER LEARNING relationships, including worldwide integrators and small businesses, and how they relate to CYPHER LEARNING sales.
• Develop training strategies to implement our products with clients.
• Develop webinars and online courses for the products.

Required Experience and Skills

• 5 years experience in Academic Support
• 5 years Instructional Design experience
• 5 years Learning Management System experience
• 3 years of Online Learning experience
• 3 years of Online/Blended Courses development experience
• 5 years experience in Pedagogy for Online Learning

Education

• Bachelor’s degree in Education or Bachelor’s degree in Education and Technology (Instructional Designer).

Job Overview

We are looking for an IT professional who can handle customer support and can also work as a software test engineer.

Responsibilities

• Answer customer questions related to using our products.
• Investigate various customer scenarios (bugs, incorrect configurations).
• Escalate tickets to engineering and provide reproducing scenarios.
• Identify, record, document thoroughly and track bugs.
• Estimating, prioritizing, planning and coordinating support and quality testing activities’.
• Collaborate with internal team members, onshore and offshore.
• Research on various tools and technologies.

Required Experience and Skills

• 4+ years of customer support (not IT support)
• Strong knowledge of software QA methodologies, tools and processes
• Ability to set up complex test scenarios to simulate various environments involving many varied systems
• Basic HTML/CSS knowledge
• Basic networking knowledge
• Previous QA experience
• Very good English (both written and verbal)
• Ability to be highly self-motivated and team-oriented
• Strong analytical and problem solving skills

Nice to have (but not mandatory)

• BS/MS degree in Computer Science, Engineering or a related subject
• ISTQB certification
• Previous automation QA experience
• Coding skills